Return & Refund
At Camoco, we need you to feel assured about your purchase. Has. If you're now no longer absolutely happy together along with your hoodie, we provide an easy and honest go-back and refund process.
1. How to Request a Return or Refund
To provoke a go-back or refund, please electronically mail us at support@camoco.store with the subsequent information:
- Your complete call and order number
- A quick description of the difficulty
- Photos if the object is broken or incorrect
Once obtained, our assistance crew will assess the request and offer instructions. Please watch for affirmation earlier than sending something returned.
2. Return Window
All go-back requests need to be submitted within 14 days of shipping.
To be eligible:
- Items need to be unused, unwashed, and in authentic packaging.
- Items out of doors that go back through the window might not be general until they contain damage, defects, or shipping issues.
3. Return & Refund Scenarios
Damaged or Defective Items
- Contact us within 7 days of receiving your order.
- Include clean pics of the defect/damage.
- We will either deliver a substitute or, if there is a difficulty, a complete refund after verification.
Wrong Product Received
- If you obtained the wrong size, color, or product, contact us within 7 days.
- We'll set up for an appropriate object to be dispatched or provide a reimbursement.
Undelivered Orders
- If your bundle has now no longer arrived within 14 days of the predicted shipping date, notify us immediately.
- We'll check out with the service and either reship the object or offer a complete refund.
Order Cancellation (Before Shipment)
- You can also additionally cancel your order within 2 hours of buying for a complete refund.
- If the order has already shipped, cancellation is not possible; however, you could return the object as soon as it arrives.
Wrong Size Ordered
- Returns are generally inside the 14-day window if the object is unused and in authentic condition.
- Return transport charges are the buyer's obligation in this case.
4. Refund Timeline
- Once we get hold of and check out the object again, we'll process a reimbursement within 5–7 business days.
- Refunds are processed and returned to the authentic fee method.
- You will get hold of an affirmation electronic mail as soon as the refund has been completed.
Need Help?
We're constantly right here to assist you. For any go-back or refund-associated questions, don’t hesitate to contact us at:
📩 support@camoco.store
Thank you for purchasing from Camoco, where consolation meets confidence.
BUSINESS INFORMATION
Email: support@camoco.store
Customer Service Hours:
Monday to Saturday: 9:00 AM - 6:00 PM
(Local Time) Sunday: Closed
Address: 6060 Sunrise Blvd b4, Citrus Heights, CA 95610, United States